LEGAL
Konstructo Terms of Service
Effective date: August 31, 2026
Last updated: August 31, 2026
These Terms of Service (“Terms”) are a legal agreement among Konstructo Technologies Inc. (“Konstructo,” “we,” “us,” or “our”), the organization that subscribes to or authorizes use of the Service (“Customer”), and each person who accesses the Service through a Customer or individual account (“User”). “You” means the Customer or User to whom the relevant provision applies.
Konstructo is incorporated in Ontario, Canada. Our head office is 460 King William St, Unit 1, Hamilton, ON L8L 1P9, Canada. Questions about the Service may be sent to hello@konstructo.io. Our Privacy Policy explains how we handle personal information; privacy questions may be sent to privacy@konstructo.io.
1. Agreement and business use
These Terms govern the Konstructo website at konstructo.io, the web application at app.konstructo.io, any Konstructo mobile application, trials, subscriptions, support, and related services (collectively, the “Service”).
Customer accepts these Terms through an authorized representative who creates the Customer account, accepts an order that incorporates them, or otherwise affirmatively agrees to them. A User accepts the provisions that apply to Users by creating or activating an account through an acceptance control that links to these Terms. A User does not represent that they can bind the Customer unless they are the authorized representative taking the Customer acceptance action.
The Service is intended for business use. A User must be at least 18 and legally capable of agreeing to the User obligations in these Terms. If you do not agree, do not use the Service.
If Customer and Konstructo sign a separate agreement or order form that expressly governs the Service, that signed agreement controls to the extent of a conflict.
2. Accounts and customer administration
You must provide accurate information and keep credentials confidential. You may not share a personal login, impersonate another person, or use an account without authorization. Contact hello@konstructo.io promptly if you believe an account has been compromised.
A Customer may authorize administrators and other users and may assign them company-level or project-level access. Customer is responsible for deciding who may access its workspace, assigning appropriate permissions, and removing access when it is no longer needed. A user whose account is managed by a Customer must follow that Customer’s instructions and policies.
Field workers, clients, subcontractors, vendors, and other collaborators may receive limited access when the applicable plan and Customer configuration allow it. Customer is responsible for invitations and for information it makes available to those users.
3. Licence and the Service
During an active trial or subscription and subject to these Terms, Konstructo grants Customer a limited, non-exclusive, non-transferable right to let its authorized users access and use the Service for Customer’s internal construction-business operations.
Konstructo may provide features for projects, teams, clients, vendors, subcontractors, tasks, schedules, equipment, RFIs, proposals, bids, purchase orders, change orders, invoices, recorded payments, documents, messages, safety workflows, reports, and related records. The features and limits actually included are those shown for the applicable plan or accepted order.
The Service is licensed, not sold. No right is granted except as expressly stated in these Terms.
4. Trials, plans, and payment
When registration offers a seven-day trial that does not require a payment method, that trial will not charge or automatically convert into a paid subscription. Paid access begins only after Customer separately and affirmatively accepts a purchase. Enterprise or other custom service is governed by an accepted order.
The applicable purchase screen or accepted order will identify the plan, price and currency, taxes, billing period, included Core seats, other material limits, and any renewal and cancellation terms. Public pricing may change prospectively, but a change does not alter a paid committed term unless the accepted purchase terms allow it.
A subscription renews automatically only if the renewal frequency, price, and cancellation method are clearly disclosed before purchase and Customer affirmatively accepts them. Otherwise, paid access ends at the end of the purchased term unless renewed by a new order.
Additional seats, upgrades, downgrades, taxes, credits, refunds, and payment-failure consequences are governed by the accepted purchase terms, the applicable app store’s rules, and mandatory law. Customer authorizes the identified payment provider or app store to charge only amounts it has affirmatively agreed to pay.
Cancelling a subscription does not automatically delete an account or Customer Content. Deleting an application from a device does not cancel a subscription or delete an account.
5. Customer Content
“Customer Content” means information, files, messages, records, and other material submitted to or created in the Service by or for Customer. It does not include Konstructo software, templates, documentation, system telemetry, or material Konstructo owned before receiving Customer Content.
As between Customer and Konstructo, Customer retains ownership of Customer Content. Customer gives Konstructo and its service providers a limited right to host, copy, transmit, display, back up, and otherwise process Customer Content only as reasonably necessary to provide, secure, and support the Service, follow Customer’s authorized instructions, comply with law, and enforce these Terms.
Customer represents that it has the rights, notices, permissions, and lawful authority needed to use Customer Content in the Service, including information about workers, clients, vendors, subcontractors, and other people. Customer must not direct Konstructo to process information unlawfully.
Konstructo does not acquire ownership of Customer Content and does not use Customer Content for targeted advertising or to train a general-purpose artificial-intelligence model unless Customer expressly agrees in a separate written agreement.
6. Acceptable use
You may not:
use the Service unlawfully, fraudulently, or to violate another person’s rights;
upload malware or harmful code, interfere with the Service, or attempt unauthorized access;
test or bypass security or access controls without written permission;
scrape, reverse engineer, resell, sublicense, or commercially exploit the Service except as law expressly permits or Konstructo authorizes;
share credentials or misclassify users to avoid plan or seat limits;
upload content you are not authorized to use;
post or send content that is abusive, threatening, harassing, defamatory, exploitative, obscene, or otherwise unlawful; or
use the Service to store payment-card credentials, banking login credentials, government identification, medical or biometric information, information about a person under 18, or other specially regulated data unless Customer has lawful authority and Konstructo has expressly approved a feature for that purpose in writing.
Konstructo may investigate suspected misuse and take proportionate protective action. Report abusive content or conduct to hello@konstructo.io.
7. Confidentiality and workspace access
Each party may receive non-public business, technical, commercial, or project information from the other. The receiving party will use reasonable care to protect that information and will use it only to perform or receive the Service, exercise rights, or comply with law. This obligation does not apply to information that is public without breach, already lawfully known, independently developed, or lawfully received without confidentiality restrictions. A party compelled by law to disclose confidential information will, where lawful and practical, give advance notice and disclose only what is required.
Customer controls access within its workspace. Konstructo may access Customer Content when reasonably necessary to provide requested support, maintain or secure the Service, investigate abuse, comply with Customer’s authorized instructions, or meet legal obligations.
8. Construction and professional responsibility
Konstructo is workflow software. It is not a contractor, construction manager, architect, engineer, accountant, lawyer, safety professional, inspector, payment intermediary, or emergency service.
Customer remains responsible for professional judgment, project decisions, site conditions, worker safety, code and permit compliance, contracts, notices, accounting and tax treatment, payment verification, and the accuracy and legal sufficiency of its records. Budgets, estimates, schedules, reports, alerts, calculations, signatures, and other outputs depend on user inputs and configuration and must be independently reviewed where accuracy matters.
Do not rely on the Service as the only copy of a safety-critical, legally required, or business-critical record. The Service is not an emergency-reporting channel.
9. Third-party services and mobile platforms
The Service may link to or interoperate with app stores, payment providers, identity providers, customer-selected integrations, or other third-party services. Their terms and privacy practices govern their own services. Konstructo is not responsible for a third party’s independent service, but remains responsible for its own obligations under these Terms and applicable law.
Mobile-device settings and platform rules may affect permissions, notifications, updates, and availability. Konstructo will request a device permission only when an enabled feature requires it and will provide any notice or choice required by law or platform rules.
10. Konstructo property and feedback
Konstructo and its licensors own the Service, software, design, documentation, trademarks, and other material provided by Konstructo, excluding Customer Content. You may not remove proprietary notices or use Konstructo branding without permission.
If you voluntarily provide feedback, you allow Konstructo to use it without restriction or payment, provided we do not identify you publicly without permission.
11. Changes, availability, and beta features
Konstructo may improve or modify the Service. We will not materially reduce a paid committed service during its term without providing any remedy required by the accepted order or applicable law.
The Service may occasionally be unavailable because of maintenance, security events, provider outages, internet failures, or circumstances outside reasonable control. Beta, preview, or evaluation features may be changed or withdrawn and should not be used for production-critical or safety-critical work unless Konstructo expressly agrees otherwise.
Konstructo may issue security, compatibility, legal, or functional updates. Some mobile updates may be installed through the applicable platform.
12. Suspension, termination, and deletion
Konstructo may suspend affected access when reasonably necessary to address a security risk, unlawful use, material breach, payment default after applicable notice, or a legal or provider requirement. Where practical, we will limit suspension to the affected account or feature and provide an opportunity to cure.
Customer may stop using the Service and may cancel a subscription using the method disclosed with the purchase. Either party may terminate for an uncured material breach after reasonable written notice, unless the breach cannot be cured or continued performance would be unlawful.
After termination, Customer should export information it must retain during any export period offered in the applicable order. Account deletion and company-workspace closure are separate processes described in the Privacy Policy; deletion requests may be sent to privacy@konstructo.io. Konstructo may retain limited records where reasonably necessary for security, fraud prevention, legal compliance, tax or accounting, dispute resolution, or preservation of shared Customer records.
13. Warranties and disclaimer
Konstructo will provide the Service with reasonable care and substantially as described in an accepted order, subject to these Terms.
Except for an express commitment in these Terms or an accepted order, and to the maximum extent permitted by law, the Service is provided “as is” and “as available.” Konstructo does not warrant that it will be uninterrupted or error-free, that every defect will be corrected, or that it will satisfy Customer’s professional, safety, legal, accounting, or recordkeeping requirements.
Nothing in these Terms excludes a warranty, statutory guarantee, or remedy that applicable law does not permit the parties to exclude.
14. Liability and indemnity
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, opportunity, goodwill, or anticipated savings arising from the Service.
Konstructo’s total liability arising from the Service will not exceed the greater of: (a) the fees paid or payable by Customer for the Service during the 12 months before the event giving rise to the claim; or (b) CAD $100. This limit does not apply to liability that applicable law does not permit us to limit.
Customer will defend and indemnify Konstructo against a third-party claim to the extent caused by Customer Content, Customer’s unlawful use of the Service, or Customer’s material breach of Section 5 or 6. Konstructo will promptly notify Customer and allow Customer to control the defence and settlement, subject to reasonable cooperation and no settlement that admits fault by or imposes obligations on Konstructo without consent.
15. Governing law and disputes
These Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. The parties submit to the courts located in Hamilton, Ontario, except where mandatory law requires another forum.
Before starting a formal claim, each party will try in good faith for 30 days to resolve the dispute after receiving written notice describing it. A dispute notice to Konstructo must be sent to hello@konstructo.io and the head-office address above. This does not prevent urgent injunctive relief, a small-claims proceeding, or a complaint to a regulator or app store.
16. General terms
Konstructo may update these Terms prospectively for legal, security, business, or Service changes. The revised version will state a new date. We will provide reasonable advance notice of a material change and request renewed acceptance when required. A change will not rewrite an existing dispute or a paid committed term without Customer’s agreement unless applicable law requires it.
Customer may not assign these Terms without Konstructo’s written consent, except in connection with a bona fide reorganization or sale of substantially all relevant business assets. Konstructo may assign them as part of a merger, reorganization, financing, or sale of its business, subject to applicable notice and privacy obligations.
The parties are independent contractors. If a provision is unenforceable, it will be modified only as necessary or severed, and the rest remains effective. Failure to enforce a provision is not a waiver. These Terms and any accepted order or signed agreement are the entire agreement about the Service.
Provisions that by their nature should continue after termination survive, including accrued payment obligations, confidentiality, ownership, disclaimers, liability limits, indemnity, dispute terms, and lawful retention provisions.
17. App-store terms
If you download the application from Apple’s App Store, the native application licence is governed by Apple’s Standard End User License Agreement unless App Store Connect identifies an approved custom licence. These Terms separately govern the Konstructo Service and supplement that licence. Where they conflict on the native application licence, Apple’s Standard EULA and mandatory App Store rules control. Apple is not a party to these Service Terms and is not responsible for providing the Service.
If you download the application from Google Play, these Terms remain between you and Konstructo. Google is not responsible for the Service. Google Play’s applicable terms also govern your use of that store and any store-managed transaction.
18. Contact
Konstructo Technologies Inc.
460 King William St, Unit 1
Hamilton, ON L8L 1P9, Canada
hello@konstructo.io
Privacy matters: privacy@konstructo.io